Hiver is an AI-native customer service platform designed for complex support. It unifies email, chat, Slack, voice, socials, and WhatsApp into one collaborative shared inbox with omnichannel ticketing. The platform includes AI Agents that execute procedures, integrate with tech stacks, and resolve across channels. It also offers AI Copilot for triage and drafting, AI Help Center that writes itself, and AI Insights for quality and customer health monitoring.
AI Customer Service · 5 tools
Best AI Customer Service Tools (2026)
Discover the best AI Customer Service tools and software.
All AI Customer Service tools
MagicSuite is an AI-powered business suite that automates workflows, enhances collaboration, and scales with your team. It includes tools like MagicTalk (AI chatbot), MagicAsk (AI FAQ), MagicSearch (AI website search), MagicVoice (AI voice support), and MagicTeams (AI collaboration). The suite is designed to help businesses run and grow by leveraging AI across communication, analytics, and automation.
Propane connects all your customer data into one context your product team and agents build from. It collects everything customers and competitors tell you, so your team and your agents build from the same truth. With integrations from 300+ tools, Propane centralizes feedback, metrics, and context to help you build what customers actually want.
Intelli is an AI-powered customer engagement platform that helps B2C businesses convert leads into customers through automated conversations across WhatsApp, Instagram, website, and email. It offers a unified inbox, AI assistants, and campaign tools to streamline support and sales.
Botmaker is a conversational platform with generative AI that helps businesses train ChatGPT for sales, customer support, and more. It enables connecting chatbots to WhatsApp, Messenger, and over 20 chat and voice channels. The platform supports building autonomous AI agents for messaging, email, and voice, with integrations to CRM, ERP, payment systems, and ecommerce.